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What to expect at an Autozen walkaround

Here’s what you can expect with a scheduled visit from one of our Autozen experts.

What is a walkaround and why do I need one?


 

A walkaround is an inspection visit from an Autozen expert at a time and place that is safe and convenient for you. They will take photos and gather your car's details plus they'll take it for a quick test drive. 

This is an important step that allows us to create an accurate representation of your unique car. 

Option 1: Walkaround before online sales

After you provide disclosure about your car and answer a few questions, an Autozen expert will perform an in-person inspection at a time and place that is convenient for you. Our expert will take photos, gather your car's details, and take it for a quick test drive. This allows us to create a comprehensive listing that accurately represents your unique car. Dealers trust our thorough process, and this results in firm offers that give you confidence and peace of mind.

This option is ideal if you:

Like the initial estimate and are ready to sell.
Want a firm offer upfront.

Option 2: Walkaround after online sales

After you provide disclosure about your car and upload your own pictures to showcase it, the dealers will compete for your vehicle in the online sales. The offers you receive will be conditional based on the accuracy of your disclosure and photos. If you accept a conditional offer, we then perform the walkaround to confirm the offer. If there are discrepancies, we will adjust the offer accordingly. You have the freedom to accept or reject the adjusted offer without any pressure, and you can do this from the comfort of your home.

This option is ideal if you:

Are not sure about selling your car yet and want to see how much it might get in the online sales.
Prefer not to book an appointment for the walkaround before receiving a conditional offer.
Choice of Process

While most of our consumers can choose between these two processes, some will only have the option to upload their own pictures before the dealers compete. This is because the in-person walkaround involves a cost for us, and we only earn a small fee from the dealer if the offer is accepted. For certain types of vehicles, based on our data,  consumers are less likely to accept offers, so we reserve the walkaround before the competition for those more likely to result in a sale.

Why Choose Autozen?

Whether the walkaround is done before or after the online sales, Autozen is the only service that comes to you. Unlike other services that require you to drive to a dealer location with limited hours and the pressure to accept or decline on the spot, we provide a hassle-free experience. If adjustments are necessary, we negotiate on your behalf, allowing you time to think and make a decision from the comfort of your home.

How to prepare for your inspection

  • Have your keys ready
  • The vehicle is insured to drive
  • License plate is installed
  • Quick tidy up inside the vehicle
  • Quick clean on the exterior to remove dirt
  • Have your extra set of tires ready (if applicable)
  • Remove any snow and/or ice (if applicable)
  • For the best photos, select an appointment during daylight or choose a location with good lighting

What happens at a walkaround


autozen key exchange

Hello Autozen expert!

Firstly, you’ll be notified when your Autozen expert is on their way! You can even track their location.

Upon meeting your Autozen expert they will:

  • Take the keys to the car 
  • Ask you about any major things to disclose
  • Complete the inspection 
  • Hand you an FAQ sheet
  • The visit will last approximately 30-45 minutes

Autozen tip:

If you have add-ons, special features, factory accessories or extra sets of tires, let us know so we can add them to your car profile and potentially increase the value of your car at auction.

 

The walkaround

The entire process is a driveway inspection, so there is no hoist lifting up your car. We simply do a visual check without removing any parts. The whole process will take roughly 30-45 minutes, which you’re more than welcome to stick around for the whole thing or to go about your day.

Autozen transforms car buying with a cutting-edge walkaround car experience. Our platform makes walkaround inspection a breeze, ensuring you know your car inside and out.

Autozen simplifies car buying with comprehensive walkaround inspections. Your trusted partner for informed decisions.

michelle scott walkaround

 

Autozen tip:

Don’t worry about little scratches and dents, everyone has them! A little wear and tear is to be expected.

Autozen Walkaround tall

 

What your Autozen expert does:

  • Takes photos of the inside & outside of your car

  • Notes your vehicle identification number (VIN)

  • Inspects the outside, inside and all surfaces; tests buttons and knobs to make sure everything works such as the sunroof, heated seats etc.

  • Investigates any scratches and use a tool to check the depth

  • Takes a 5-minute test drive:

    • Checks the car's performance
    • Checks steering alignment
    • Checks AC/Heat
  • Completes an OBD2 Scan - Not applicable for Electric Vehicles:

    • This industry-standard device is inserted and connects via Bluetooth
    • It scans the vehicle and provides us with any failure codes and a health report in PDF format.
    • It’s important to note that this step is only used to scan information, the OBD2 device does not make any changes to your vehicle.
  • Looks under the hood: 
    • Tests the battery when accessible
    • Checks oil
    • Looks for leaks
    • Completes other visual checks
  • Checks tire treads and brake pads

  • Uploads your car's completed profile to the Autozen platform

  • Enters your car into the first available auction (within 1-2 business days)

Feeling overwhelmed?
It’s A LOT, we know!

That’s why at Autozen, our team works every day to understand the market to help you, our sellers, find the one buyer that is willing to offer the most.

We’re your advocate for understanding all the moving parts and showcasing your car to 100s of our pre-vetted, hungry car buyers and dealerships who will compete against one another on our platform. So rather than dealing with private buyers and dealerships, let us present the best offer from our auction platform.

We understand the market to help you find the one right buyer.

sell your car

 

Things thay may add value:


features that add value

Autozen tip:

Having a “spec sheet” makes a big difference for German cars (BMW/Mercedes etc). Having something that shows your car’s exact add-ons/upgrades helps us identify the features that can really boost your car value.

  • Features that are in high demand or rare, for example: navigation system, sunroof, leather seats, backup camera, Apple/android car play.
     
  • Factory accessories such as original tires, two sets of keys etc.

  • Tire treads that are not too worn - tire tread depth can impact the value of your car, in fact some dealers will have to replace tires entirely in order to re-sell it. Be sure to let us know if you have an additional set of wheels/tires.

  • Low relative KM for age of vehicle

  • Consistent service records 

  • Less than $5k in accident history (CarFax)

If you haven't heard from us, please reach out to support@autozen.com.

Our happy customers


Andrew & Sansan
2021 Toyota RAV4

"We 100% recommend this service and this company, without a doubt"

Garnet
2020 Tesla Model S

"I couldn't ask for a better experience!"

Selling with Autozen is simple

Forget the complexity and we’ll take care of everything to sell it on your behalf.