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How To Find Your Loan Statement

General notes:

  • We do not accept screenshots of online banking portals that show the outstanding amount

  • We need an official payout statement with the information listed below (see next section)

  • If you have recently paid off your lien in full, we will require an official release of interest letter from the financial institution

  • If you have a personal lien on the vehicle (not through auto-finance), you will need to contact your account manager and ensure that the information listed below is present on the payout statement

 

TD Auto Finance
  • Go to your TD Bank account
  • Or please call 1-800-832-3321 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Scotia Auto Finance

 

BMO Auto Finance
  • Go to your BMO Bank account
  • Or please call 1-800-227-9236 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

CIBC Auto Finance
  • Go to your CIBC Bank account
  • Or please call 1-800-465-2422 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

RBC Auto Finance
  • Go to your RBC Bank account
  • Or please call 1-800-769-2511 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Capital One Auto Finance
  • Go to your Capital One Bank account
  • Or please call 1-800-946-0332 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Audi Auto Finance
  • Go to your Audi Finance Website
  • Or please call 1-888-412-AUDI (2834) (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

BMW Auto Finance
  • Go to your BMW Finance Website
  • Please call 1-800-300-0269(Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Ford Auto Finance
  • Go to your Ford Credit account
  • Or please call 1-877-636-7346(Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

GM Auto Finance
  • Go to your GM Credit account
  • Or please call 1-800-465-4591 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Honda Auto Finance
  • Please call 1-800-387-5399 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Hyundai Auto Finance
  • Please call 1-800-205-0540(Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Kia Auto Finance
  • Go to your Kia Credit account
  • Or please call 1-866-250-3151 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Mercedes Auto Finance
  • Go to your Mercedes Credit account
  • Or please call 1-800-532-7362(Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Mini Auto Finance
  • Go to your Mini Credit account
  • Or please call 1-866-DRV-MINI (1-866-378-6464) (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Mitsubishi Auto Finance
  • Please call 1-877-739-9837 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Nissan Auto Finance
  • Go to your Nissan loan account
  • Or please call 1-800-268-6499(Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Subaru Auto Finance
  • Go to your Subaru loan account
  • Or please call 1-844-962-0672 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Suzuki Auto Finance
  • Go to your Suzuki loan account
  • Or please call 1-800-xxx-xxxx(Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Toyota Auto Finance
  • Go to your Toyota loan account
  • Or please call 1-866-224-0090 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready

 

Volkswagen Auto Finance
  • Go to your Volkswagen loan account
  • Or please call 1-800-668-8224 (Auto finance department)
    • Please ask for a lien payout statement (It has to be emailed, not via mail, which would take 1-2w)
    • > Please have the last 6 digits of your VIN ready
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