autozen website logo
zen help center

Auto Sales Walkaround

What is a walkaround and why do I need one?

Watch: All about the walkaround

Walkaround Process with Autozen

At Autozen, we help consumers sell their cars to dealers through an online sales process where dealers compete, driving up the price. We offer two different methods to best suit your needs.

Option 1: Walkaround before online sales

After you provide disclosure about your car and answer a few questions, an Autozen expert will perform an in-person inspection at a time and place that is convenient for you. Our expert will take photos, gather your car's details, and take it for a quick test drive. This allows us to create a comprehensive listing that accurately represents your unique car. Dealers trust our thorough process, and this results in firm offers that give you confidence and peace of mind.

This option is ideal if you:

  • Like the initial estimate and are ready to sell.
  • Want a firm offer upfront.

Option 2: Walkaround after online sales


After you provide disclosure about your car and upload your own pictures to showcase it, the dealers will compete for your vehicle in the online sales. The offers you receive will be conditional based on the accuracy of your disclosure and photos. If you accept a conditional offer, we then perform the walkaround to confirm the offer. If there are discrepancies, we will adjust the offer accordingly. You have the freedom to accept or reject the adjusted offer without any pressure, and you can do this from the comfort of your home.

This option is ideal if you:

  • Are not sure about selling your car yet and want to see how much it might get in the online sales.
  • Prefer not to book an appointment for the walkaround before receiving a conditional offer.

Choice of Process

While most of our consumers can choose between these two processes, some will only have the option to upload their own pictures before the dealers compete. This is because the in-person walkaround involves a cost for us, and we only earn a small fee from the dealer if the offer is accepted. For certain types of vehicles, based on our data,  consumers are less likely to accept offers, so we reserve the walkaround before the competition for those more likely to result in a sale.

Why Choose Autozen?

Whether the walkaround is done before or after the online sales, Autozen is the only service that comes to you. Unlike other services that require you to drive to a dealer location with limited hours and the pressure to accept or decline on the spot, we provide a hassle-free experience. If adjustments are necessary, we negotiate on your behalf, allowing you time to think and make a decision from the comfort of your home.

Experience the ultimate auto sales process with Autozen. Our expert team ensures a comprehensive walkaround of every vehicle, providing you with the insights you need to make an informed choice. Discover the best way to sell your car at Autozen today!

How to prepare for your walkaround

  • Have your keys ready
  • The vehicle is insured to drive
  • License plate is installed
  • Quick tidy up inside the vehicle
  • Quick clean on the exterior to remove dirt
  • Have your extra set of tires ready (if applicable)
  • Remove any snow and/or ice (if applicable)
  • For the best photos, select an appointment during daylight or choose a location with good lighting

At Autozen, we take vehicle walkaround to a whole new level with our meticulous vehicle inspection procedure walkaround. Our dedicated team conducts thorough walkarounds, capturing every detail in high-quality vehicle walkaround videos. 

Watch: All about the walkaround >

The walkaround visit >

Book a time now >

What happens at a walkaround?
During your scheduled walkaround, an Autozen Expert will simply “look over” your vehicle, at the location of your choice! Whether in front of your home or at a pre-set location of your choice. The entire process should only take 45 minutes. And keep in mind, the vehicle must be insured and drivable, as we require a short, 5-minute test drive.
What you can expect:

You’ll receive a notification when your friendly Autozen Expert is on their way, one hour before their arrival. You can even track their location. Once they arrive, there isn’t much you have to worry about. All you need to do is hand your keys to the inspector and go on with your day!

Upon meeting your Autozen expert they will:
  • Take the keys to the car
  • Ask you about any major things to disclose
  • Complete the inspection
  • Hand you an FAQ sheet
  • The visit will last approximately 30-45 minutes
Your Autozen expert is professionally certified to perform a 150-point driveway inspection, they’ll do a visual check of everything and take photos of your vehicle (they will not hoist up your car or remove any parts). This helps to build a true profile of your vehicle.  


What your Autozen expert does:

  • Takes photos of the inside & outside of your car
  • Notes your vehicle identification number (VIN)
  • Inspects the outside, inside and all surfaces; tests buttons and knobs to make sure everything works such as the sunroof, heated seats etc.
  • Investigates any scratches and use a tool to check the depth
  • Takes a 5-minute test drive:
    • Checks the car's performance
    • Checks steering alignment
    • Checks AC/Heat
  • Completes an OBD2 Scan - Not applicable for Electric Vehicles:
    • This industry-standard device is inserted and connects via Bluetooth
    • It scans the vehicle and provides us with any failure codes and a health report in PDF format.
    • It’s important to note that this step is only used to scan information, the OBD2 device does not make any changes to your vehicle.
  • Looks under the hood: 
    • Tests the battery when accessible
    • Checks oil
    • Looks for leaks
    • Completes other visual checks
  • Checks tire treads and brake pads
  • Uploads your car's completed profile to the Autozen platform
  • Enters your car into the first available auction (within 1-2 business days)



What tires are needed? Are winter tires necessary? 

During the inspection process, we will take your vehicle for a test drive. If conditions are snowy or icy your car must have winter tires installed. However, please have your regular tires close by so we can take photos of all tire sets that will be sold with your car.

Once you have an accepted offer from Autozen, winter tires are no longer necessary. However, please have all sets of tires ready and available to be picked up.

Selling with Autozen is simple

Forget the complexity and we’ll take care of everything to sell it on your behalf.