Eligibility
Which cities do you operate in?
What vehicles are eligible?
I don't see my vehicle's make, model, and/or trim in your drop-down menu?
Why don’t you accept vehicles older than 2011?
My car has modifications, how does that affect the value?
Why don’t you accept vehicles with more than 150,000kms / 150,000 miles?
My car has a rebuilt status, can I sell it with Autozen?
My car has some damage and mechanical issues, can I sell this car as is?
Does my car need to be insured?
What if I still have a car lease?
What if I still have a car loan?
Cross-regional eligibility Cross-provincial qualification (Canada)
Can I sell a car that is registered to someone else?
Can I list my car in other marketplaces?
Estimation
How we estimate your car
What is my car worth?
Things that could help add value and maximize your offer
What won't add value to your offer?
Comparing estimation tools
Autozen vs the competition
Walkaround
What is a walkaround and why do I need one?
How to prepare for your walkaround
What happens at a walkaround?
What your Autozen expert does:
What tires are needed? Are winter tires necessary?
Auction & paperwork
When can I expect my first offer?
How long do I have to decide on my offer?
Am I selling to Autozen directly?
What documents do I need?
I have a loan/financing
Negative or Positive Balance / Equity & How to find out
Payment
Scheduling your car's pickup
What to expect during the pickup
Learn by video
Sell you car the zen way
Estimates
Walkaround
Showcase & offers
Documents & paperwork
Pickup & payments